Patterson Lakes Animal Hospital

Had a few unprofessional experiences here which were forgiven in the past as the ratings were good and I thought it could have just been us. However we recently changed vets after way too many of these experiences to Chelsea Vet and WOW it definitely wasn’t us! Do your research if you live local and are looking for a vet, there are better in the area who will give you and your furry loved one(s) the service you deserve.

After going to a corporate vet and many hundreds of dollars later to be told there was nothing wrong with my Frenchie l sought a second opinion at Patterson Lakes commnity vet.Dr Tim found the problem straight away. My Frenchie had hurt her back. I would recommend this clinic to all pet owners, Dr tim has years of experience and expertise and the staff there are warm and compassionate. I was very happy with the service provided and I'm glad to say my lovely little dog is her usual happy self again. Thankyou Dr Tim and staff for your dedication and care to our furry friends. Helen Stecenko

This was my favourite vet I had even sent many people here !! But for a business that claims that it is an animal hospital - it is just never ever open My poor little sausage dog passed away a day ago - and Tim was her vet - after 2 days of hell over the 25 and 26 I waited until 8am (as Google states this) to be greeted with Tim advising they are closed until 8:30am I called at 9 then 9:30 - and still not open She left this world without even seeing her doctor - thankfully I found the help I needed But with no thanks to this place

I have so much appreciation for Patterson Lakes Animal Hospital! Dr. Tim and the entire team are just fantastic! As a 1st time dog owner, having a now 2+ year old Labrador, there have been a couple occasions where I’ve felt unsure as to whether a visit to the vet is needed and each time I have contacted the team for assistance, I am provided with the absolute best customer service and I am always reassured that my worries are valid. During physical visits (whether that’s been to have a check up or administer my Labrador’s yearly vaccinations), Dr. Tim is so gentle and informative and the rest of the team, as always, are incredibly friendly and understanding. Thank you so much for being an awesome team, PLAH 👏🏻

First time visiting this clinic after I lost faith with my other vet. We attended with our passed beloved cat, not looking for answers but to organise cremation. The compassion my son and I were shown by the beautiful staff was so heartfelt. The vet looked over our boy and listened to us so he could give a little insight as to what might have happened, Holly talked us through what would happen next, even giving us both a tight loving hug. Remember we were strangers to this clinic. We returned today to make payment, different staff were on reception and after I said why I was there, they knew my cat by name without even looking me up. I found this comforting and so kind that they referred to our boy by name. It truly showed they care. If this is how they treat strangers, I can only imagine how they treat long term patients. I will be using their services for our remaining pets. Thank you so so much to the staff, you helped make an awful time a little better with your love. ❤️

I wouldn't even be able to express the gratefulness I have.. 10 years ago when I first got a dog, I googled vets nearby. By a stroke of pure luck I got Dr.Tim and have never ever needed to stray, he is perfect and so are the beautiful staff! My little Sandy has had many issues this year especially, and I feel so lucky to have the best vet I could ask for ♥️♥️